A loan register is an internal database of maturity dates on loans belonging to a servicer. The loan register shows when the loans are due and lists them in chronological order by maturity date.
Loan registers are also known as maturity tickers. They are important tools for in-house loan officers, who use them to create follow-up leads. Most servicers have dedicated teams for business retention; they use loan registers to determine which borrowers to target in mass mailings or phone campaigns. For servicers, loan registers are essential to generating return business. These registers allow a company to revisit its existing clients at the exact time that they may be thinking of taking out a new loan.